Privacy Policy

We greatly value your privacy, and we’ll always keep it safe!

This Privacy Policy explains what personal information we collect when you make use of our platform. It further tells you why and how we collect, use and process such information.

Please note that “Swapdeal,” “we,” “us,” or “our,” refers to the Swapdeal company.

1. Our approach to privacy

At Swapdeal we take privacy seriously. We want you to understand and be comfortable with the ways in which we collect and use information relating to identifiable individuals (“personal information”) that we collect through our apps, websites and services and other technology (collectively, our “services”).

This Privacy Policy explains how we collect personal information and what we do with it. Please ensure that you read this Privacy Policy carefully before using or accessing our services. By accessing or using our services you consent to us using your personal information in the ways described below.

If you don’t consent to us using your information in the ways set out in this Privacy Policy you will not be able to use the services or the services may not offer full functionality.

If you change your mind about us using your personal information, you can delete your account with us.

2. Our Privacy Principles

We understand how important your privacy is. When you use the services, you trust us to keep the personal information we collect secure. We are committed to earning and maintaining that trust. We do this by following the following set of privacy principles which inform how we think about privacy and how we operate our business and services:

i. We are transparent and upfront about the ways in which we use your personal information.

ii. We don’t collect personal information from you that we don’t need.

iii. We don’t sell your personal information to third parties.

iv. We only retain your personal information for so long as is necessary.

v. We delete your personal information upon request (unless we’re required by law to keep it).

vi. We deploy appropriate security to keep your personal information safe and secure.

3. The information we collect

We collect information you give us or which we infer from your registration and use or access of our services (“User Information”).

We collect the following types of User Information:

• Information you provide to us.

• Information collected by our services or other technology, including device IDs and user location.

• Information from your linked social accounts, such as your profile photograph, gender, date of birth interests and login information from Facebook or Google if you permit it. There will always be an option for you not to supply this information to us.

• In future, we may collect high-level statistics on device models and engagement metrics on the Apple AppStore and Google PlayStore app page (for example, bounce-rates), but none of this data will be attached to individual users.

• In future, we may collect data from running analytics on our services.

Information you provide to us

During the registration process you will directly provide us with certain information, such as your username, name, email address and password. You may also provide us with additional personal information if you contact us, for example by emailing us.

Information sent by our services or other equipment

Personal information is automatically sent to us when you interact with our services or visit our website on your computer or other device. This personal information includes your IP address, browser information, device identifiers, and the web pages that you have requested on our website.

We collect data from our websites and apps through the use of cookies and related technologies.

4. How we use the information we collect

We process User Information for a wide variety of purposes and use such information:

• To provide and administer our services – for example we will use the information you provide to create your account. We may also use the technical information we receive to identify and correct issues.

• To contact you – we may use your contact details to contact you with service announcements. In addition, we may use your contact details to send you promotional messages (in accordance with applicable laws). You can change your preferences around promotional messages at any time, but we reserve the right to contact you in connection to service related issues.

• To improve our services – User Information provides us with insights into how our services are used. For example, it helps us understand what features people like and dislike. This allows us to continually improve our existing services, to create new services, and to serve you better. This may involve providing you with customised content or options.

• For security purposes and fraud prevention purposes – we may use User Information to keep our systems, us, our staff, users and members of the public safe.

• For personalisation – we may personalise your experience on the services. For example, if you swap a certain category of item or click on another user’s item and make a swap, or if you visit an advertiser’s website and shop for a particular product, we may later serve you with targeted ads for the advertiser’s brand of product as you browse items and services in the Swapdeal application or through other channels, such as emails and our website. By using the Swapdeal application you accept that we may introduce targeted advertising and by continuing to use our application you accept you may receive targeted advertising within the Swapdeal application.

5. How we share your information

Compliance with the Law and Protecting of our Rights

We may disclose your information, including personal information to law enforcement, courts, to the extent that we are permitted to do so or as reasonably necessary. This may be necessary to comply with our legal obligations, preventing fraud or crimes.

Business Transfers

In the event that Swapdeal is involved in any merger, take-over, or acquisition, we may sell, transfer or share our assets including your information in connection with such transaction. We will notify you before your personal information is transferred under such circumstances.

Demographic Information

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We may disclose your information, including personal information to law enforcement, courts, to the extent that we are permitted to do so or as reasonably necessary. This may be necessary to comply with our legal obligations, preventing fraud or crimes.

6. Links

Our Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be

aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

7. Your Rights

In accordance with the applicable law, you are at liberty to exercise any of the rights described below.

a) Data Access and Portability

In certain jurisdictions, you may be entitled to request copies of your personal information in our possession (where feasible).

b) Data Retention and Erasure

We usually retain your personal information for as long as is needed to enable us continue to deliver our services and also to comply with our legal obligations. In certain jurisdictions, you may be entitled to request the erasure of your personal information. However, we may retain some of your information needed for prevention and detection of fraud, safety reasons or to comply with our legal obligations.

c) Complaints

You are entitled to make complaints concerning our data collection activities or on any other issue by filing a complaint by sending us a mail. Our contact address is provided at the bottom of this Privacy Policy.

8. Security

We update our security measures periodically to assist us in securing your information from unauthorized access, loss or destruction. Such safeguards include firewalls and data encryption tools.

9. Updates to This Privacy Policy

Swapdeal reserves the right to modify this Privacy Policy from time to time as may be necessary. We will publish the modified Privacy Policy on our Platform and will inform you accordingly. Please not that your continued access of our Platform will be subject to the revised Privacy Policy.

10. Contact Us

Do you have any questions for us? Or have inquiries to make? Feel free to reach out to us through the contact us section of our website.

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